Returns & Exchanges

Returns & Exchange

Though we hope that you will never need to return anything, should you need to do so, we aim to make it as quick and easy as possible to exchange or refund your purchase. This page tells you all you need to know, please note your statutory rights are not affected by this guidance

• Simply take your unwanted or faulty items unworn / un washed in original condition with a note enclosed to H39designs.
• Remember to bring your receipt, invoice or order reference number to speed things up, this may cause massive delays.
• We will check the items and confirm they were purchased in the last 30 days.
• Then we can make an exchange or issue a refund against the original method of payment (see PayPal / payment process below).

Please note some items are excluded from our returns policy or are not suitable to return to store and we know it’s not always possible to get to a store (send us an email info@h39designs.com)